South Pointe Cafe - Miami Beach, Florida

Gaviota48 F

Es un excelente lugar
Para llegar los niños
Andar en bicicleta
Hacer una picnic
Ir a el baño
Ducharse sacándose la arena
Y descansar un rato

Fredda Rodriguez

The Brazilian guy that attends the shop is extremely rude. We have been coming to these beach for years and he is always rude, and has an attitude. I will probably stop buying anything there even if it is the only store close.

Saurabha Deshpande

Very decent and very well placed to grab a hot coffee or some snacks.

Had option of smoothies and juices although it was raining so I settled for hot coffee.

Melvin Visser

What a wasted opportunity! Could be a spot for a good cafe. Instead it is a hole in the wall with overpriced supermarket items.

Veronica Pierman

Awful service. All I wanted was a cafe latte with almond milk which the person specifically said he had. Five dollars later I received a half a cup of an 8 oz cup with cold coffee at best and no latte at all. The coffee tasted like I got the bottom of day old coffee brewed by an old Mr. Coffee pot. Very horrible. Why did I tip this person a dollar!? Guess you live and you learn.?

Planicka

The man in the photo is extremely rude. After seeing the ice cream advertised prominently in front of the shop I was scolded for HOW I reached the ice cream out of the freezer in front of his shop. HE hadn't filled the empty baskets on top and the ice-cream my 3 and 5 year old wanted so I reached underneath. He then proceeded to yell at me in front of my kids that I shouldn't do that. Well then....either take down your large add for that type of ice cream or restock the basket or offer to get it if your sensitive about how people get the product out of your freezer in front of the shop. Terrible service and rude... spend your money elsewhere

Brenda Rodriguez

How dare the guys that work here tell me they are closing and I can’t get anything when my 3 year old wanted some ice cream and some water on an extremely hot day but 10 minutes I see them giving out free water bottles to some lady’s. Wthhhhhh!!! And when I confronted him (he was the blonde guy) he argue back not even think about how to make it fair. The most horrible costumer service. Don’t waste your money here. Go to hagan daz is right on the other street where good costumer service exists.I really hope any of these guys don’t have any kids cos they are heartless.

Maria Fernanda Coelho

I recently visited South Pointe Cafe with my family and had an extremely unpleasant encounter with one of the staff members. The Brazilian gentleman working there displayed an appalling level of rudeness and lacked basic customer service skills. When I brought up my concerns about his attitude, he not only failed to acknowledge his mistake but also engaged in an argument with me, completely disregarding the fact that I was a paying customer.

It is highly disappointing to see such unprofessional behavior in a place that should prioritize customer satisfaction. I am unsure whether this individual is the manager or not, but it is clear that he needs to undergo significant training in customer service and improve his people skills. I strongly advise the management to consider implementing better management practices and ensuring that their staff members treat customers with respect and courtesy.

Based on this unfortunate experience, I regretfully cannot recommend South Pointe Cafe to others. It is disheartening when a visit to a supposedly enjoyable establishment turns out to be such a negative experience.